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Cancellation and No-Show Policy
Cancellations within 12 hours of scheduled service time will incur a 50% charge based on the service you booked.
No-show will incur a 100% charge for the service you've booked.
15 minutes late from your appointment is considered a no-show!
The cancellation fee is only charged if you violate the terms of the cancellation policy. If you show up to the appointment on time or cancel before the deadline listed on your confirmation page, no cancellation fee is withdrawn from your account.
- 2 no-shows will be required a pre-payment of 50% of the service requested
- 3 no-shows will be required, a pre-payment of 100% of the service requested, or only taken as a walk-in.
Kids Policy
Kids are not allowed in the salon for safety reasons. However, we understand that things can happen, and you might have to bring your kids with you. In that case, be mindful that the responsibility is 100% yours. Our receptionists are busy taking care of the phone and clients in and out, and they cannot and will not watch your kids in the reception. If it's the case to bring into the room, be mindful that there is hot wax, tweezers, and scissors, and we cannot work with kids running in the room; in that case, we will stop the service for safety reasons, and you will be responsible for the payment of the service requested.
Male Services
Yes, we do provide waxing services for men, but this company only provides hair removal services, nothing else. If you call to ask questions and have disrespectful questions or descriptions, you will be blocked. If the esthetician feels uncomfortable in the room, she will stop the service, and you are still responsible for the payment. Also, we will move forward with the authorities.
Yes, we do take walk-ins and love it, but to provide a good service for walk-ins and appointments, we have a few policies for that.
We do not take extensive services for walk-ins since it takes a long time, and we usually don't have time to squeeze in. The services we take are small services that take 10-20 minutes, such as:
Female Services: Brazilian wax, Bikini wax, deep bikini, underarms, eyebrows, chin, upper lip, sideburns, nose, stomach, half arms, and half legs.
Male Services: Eyebrows, Nose, underarms, ears, back.
Sugaring services, manzilian, and some eyebrows services we do require an appointment since not all estheticians provide those services.
